GIFTS:

Can I order as a PenPal gift ?

YES! Thoughtful and kind! If this is going to be a gift please email or message us on Instagram details of your PenPal so we can add in a personalised note in to the box. We also offer variations on some items depending on your intended receive. 

Can I purchase a gift card?

Yes, we sell gift vouchers in sums of £5 and £10. 

BILLING:

I've made a mistake in my contact details, what can I do? 

No worries! Simply email us with your order number or you can send us a quick message on our instagram page. 

What payment options do you accept?

We accept Visa, Mastercard, Maestro, Amex and PayPal.